Wiser Health – Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed, and how you can obtain access to this information. Please review it carefully. Questions? Contact us at frontdesk@wiserhealth.net or 512-410-2555.
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SMS Privacy Disclosure
Wiser Health respects your privacy. By providing your phone number, you consent to receive SMS messages related to your care, appointments, and inquiries. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. We do not share or sell your information to third parties for marketing purposes.
No mobile information will be shared or sold with third parties or affiliates for marketing or promotional purposes. We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.
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This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out your treatment, collect payment for your care, and manage the operations of this practice. It also describes your rights to access and control your protected health information.
We are required by federal law to abide by the terms of this Notice. We may change its terms at any time. Updated notices will be effective for all PHI we maintain at that time. You may obtain a revised copy by contacting our office, requesting one at your next appointment, or visiting wiserhealth.net.
1. Uses and Disclosures of Protected Health Information
By applying to be treated by our practice, you are implying consent to the use and disclosure of your protected health information by your practitioner, our office staff, and others outside of our office involved in your care — for the purpose of providing health care services to you. Your PHI may also be used to bill for your care and support the operation of the practice.
Treatment
We will use and disclose your PHI to provide, coordinate, or manage your healthcare and related services, including coordination with other providers involved in your care.
Payment
Your PHI will be used as needed to obtain payment for healthcare services, including eligibility determinations, medical necessity reviews, and utilization review activities.
Healthcare Operations
We may use or disclose your PHI to support the business activities of this practice, including quality assessment, employee review, training, and appointment reminders.
Family and Friends
Unless you object, we may disclose relevant PHI to family members, close friends, or other individuals you identify who are involved in your healthcare.
Business Associates
We share PHI with third-party business associates (e.g., billing and transcription services) under written contracts that require them to protect the privacy of your information.
Required by Law
We may use or disclose your PHI without consent when required by law — including for public health activities, health oversight, judicial proceedings, law enforcement, workers’ compensation, and disclosures to the Department of Health and Human Services.
2. Your Rights
Right to Inspect and Copy
You may inspect and obtain a copy of your PHI contained in your designated record set for as long as we maintain it.
Right to Request Restrictions
You may ask us not to use or disclose any part of your PHI for treatment, payment, or healthcare operations. Requests must be submitted in writing to our Privacy Officer. We are not required to agree to all restrictions.
Right to Confidential Communications
You may request that we communicate with you by alternative means or at an alternative location. We will accommodate reasonable requests made in writing.
Right to Amend
You may request an amendment of your PHI. We may deny the request in certain circumstances. If denied, you have the right to file a statement of disagreement.
Right to an Accounting of Disclosures
You have the right to receive an accounting of certain disclosures of your PHI for purposes other than treatment, payment, or healthcare operations — for disclosures made after April 14, 2003.
Right to a Paper Copy
You have the right to obtain a paper copy of this notice upon request, even if you have agreed to receive it electronically.
3. Complaints
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.
Our Privacy Officer is Sara Stapleton. You may contact our office at 512-410-2555 or via wiserhealth.net.